Drugs Health Pharma

Amazon to start virtual clinics in US

US Amazon Clinics

HQ Team

November 16, 2022: Amazon announced it would set up virtual clinics in 32 states in the US, for more than 20 common health conditions, and acquire One Medical.

With Amazon Pharmacy, the company will deliver medicines to customers’ doors in two days for its Prime members. The Amazon Clinic will treat health conditions virtually, including allergies, acne, and hair loss.

“We’ve also agreed to acquire One Medical, a technology-powered provider of primary care,” according to a company statement.

Amazon acquired another drug delivery company PillPack in 2018. PillPack delivers medications in pre-sorted dose packaging and coordinates refills and renewals.

“One Medical members benefit from a dedicated relationship with their provider, a friendly and convenient in-office experience, and ongoing engagement via a dedicated app.”


To make healthcare more convenient and accessible, Amazon Pharmacy and One Medical, after the acquisition, will open Amazon Clinic, where patients can interact with a clinician.

Through message-based virtual care, these clinics connect customers with affordable virtual care options when and how they need it — at home, after dinner, at the grocery store, or on the go.

Amazon’s healthcare store lets customers choose from a network of leading telehealth providers based on their preferences.

Every telehealth provider on Amazon Clinic has gone through rigorous clinical quality and customer experience evaluations by Amazon’s clinical leadership team, according to the statement. It also compares the prices of medicines.

After the message-based consultation, the clinician will send a personalised treatment plan through the portal, including any necessary prescriptions, to the customer’s preferred pharmacy. Amazon Clinic does not accept health insurance.

Leave a Reply

Your email address will not be published. Required fields are marked *